Privacy Policy

1. Who We Are

Navegha Academy is an e-learning platform providing vocational training for gig workers and delivery professionals in India.

• Website: navegha.com
• Contact: +91 9875404141
• WhatsApp: +91 9875404141

2. What Data We Collect

When you register or purchase a course, we collect:

• Name — to personalise your learning experience
• Email address — for account access and course updates
• Mobile number — for WhatsApp support and account verification
• City — to provide relevant local delivery platform information
• Payment information — processed securely by Razorpay (we do not store card details)
• Course progress — steps completed, quiz scores, certificates earned
• Device/browser info — for technical troubleshooting only

3. How We Use Your Data

• To provide access to your purchased course
• To issue your course completion certificate
• To send course updates and relevant learning content
• To provide customer support via WhatsApp
• To improve our courses and platform
• To process refunds when applicable

We do not use your data for unsolicited marketing without your consent.

4. Data Storage

Your data is currently stored in your browser's local storage on your device. We are in the process of migrating to secure cloud storage (Supabase) with encrypted data at rest.

Payment data is processed and stored by Razorpay — please refer to Razorpay's Privacy Policy for details on payment data storage.

5. Digital Personal Data Protection Act 2023 (DPDP)

• Purpose limitation: We only collect data that is necessary for providing our services
• Consent: By registering on our platform, you provide explicit consent for data collection as described in this policy
• Data minimisation: We collect only what is needed — no unnecessary data is collected
• Right to access: You can request a copy of your personal data at any time
• Right to correction: You can update your personal information through your account or by contacting us
• Right to erasure: You can request deletion of your personal data by contacting us on WhatsApp
• Data retention: We retain your data for 3 years after your last activity, or until you request deletion
• Grievance officer: For any data-related complaints, contact us at +91 9875404141

6. Data Sharing

We do not sell your personal data to any third party. We only share your data with:

• Razorpay — for payment processing
• Netlify — for website hosting (no personal data shared)
• Law enforcement agencies — only when legally required

7. Cookies

Our website uses minimal browser storage (localStorage) to save your course progress and login session. We do not use third-party tracking cookies.

8. Children's Privacy

Our platform is intended for users aged 18 and above. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our platform after changes constitutes acceptance of the updated policy.

10. Contact Us